Privacy Policy

Privacy Policy for PokeFX Store

 

Effective Date: 12-12-2024

At PokeFX Store, we are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and protect the data you provide to us.

 

Personal Information

When you place an order, create an account, or contact us, we may collect the following personal information:

• Name

• Email address

• Shipping and billing addresses

• Phone number

• Payment information (processed securely by third-party payment processors)

 

Non-Personal Information

We may also collect non-personal information automatically, such as:

• IP address

• Browser type and version

• Operating system

• Referring website

• Browsing activity on our site

 

How We Use Your Information

The information we collect is used to:

• Process and fulfill orders

• Provide customer support

• Send order confirmations and updates

• Personalize your shopping experience

• Communicate promotions, offers, and updates (with your consent)

• Improve our website and services through analytics

 

How We Protect Your Information

We implement a variety of security measures to protect your personal information:

Data Encryption: Payment information is encrypted and processed securely by trusted third-party providers.

Secure Access: Access to personal information is restricted to authorized personnel only.

Regular Audits: Our systems are regularly reviewed and updated to maintain security.

 

Third-Party Services

We work with trusted third-party providers to enhance our services. These providers may have access to your personal information but are contractually obligated to protect it. Key partners include:

Payment Processors: For secure transactions.

Shipping Providers: To fulfill orders.

Analytics Services: To understand website performance and user behavior (e.g., Google Analytics).

We do not sell or share your personal information with third parties for marketing purposes.

 

Your Choices and Rights

You have the right to:

• Access and review the personal information we hold about you.

• Request corrections to inaccurate information.

• Request deletion of your personal information, subject to legal and business obligations.

• Opt out of promotional communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

 

Cookies

We use cookies to improve your browsing experience and enable certain site features. Cookies help us:

• Remember your preferences and login information.

• Analyze site performance and visitor behavior.

You can disable cookies in your browser settings, but some site features may not function properly.

 

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete it promptly.

 

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

 

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: info@pokefx-store.com